Operate · AI Operations

Set it once.
Let it run forever.

Viva turns the repetitive parts of running your business into routines that just happen — welcome texts, follow-ups, review requests, reminders. You set them once; they run in the background, in your voice.

No card required · Live in 5 minutes
app.goviva.ai/automations
New Customer Routine
Runs after each new booking
ACTIVE
1
Send welcome SMSDONE
Personalized with name & service
2
Add to customer listDONE
Tag: New Customer
3
Schedule follow-upRUNNING
24 hours after appointment
4
Request reviewPENDING
If satisfaction = positive
40%
of your time is repetitive tasks
24/7
routines run on their own
5 min
to turn on a routine
0
steps you have to remember
40%
of your time goes to repetitive tasks.

Welcome messages, reminders, review requests, list updates — none of it is hard, but it all adds up and it never ends. Viva turns each one into a routine that runs itself, so your hours go back to the work that matters.

What it does

The busywork, handled in the background.

Build routines from presets, connect your tools, and let Viva run the repetitive parts of your day.

Automation Routines

Chain steps into routines that trigger on a booking, message, or schedule.

Trigger on any customer event
Multi-step, with conditions
See exactly what ran, and when
Preset Library

Start from routines built for your business type — edit, don't author.

Welcome, follow-up, win-back presets
Tuned to your category out of the box
Turn on with a single tap
Connected Tools

Viva plugs into the tools you already use, so data flows on its own.

Calendar, email, and SMS
Works with your existing setup
No rip-and-replace required
Smart Reminders

Appointment, payment, and review nudges go out at the right moment.

Timed to each customer
Stops automatically when handled
Quietly cuts no-shows and late pays
Always in Control

Effortless, not unsupervised — review, pause, or edit any routine anytime.

“Send to me to review first” mode
Pause a routine in one tap
Full activity log for every send
Performance View

See what your routines are accomplishing each week, at a glance.

Messages sent, bookings, reviews
Weekly “your week in Viva” recap
Spot what to tune next
How it works

Live in three steps.

1
Pick a routine

Choose from presets built for your business and tweak any step to fit.

2
Turn it on

Set the trigger — a booking, a message, a date — and Viva takes it from there.

3
Let it run

It works in the background, every time, while you keep your eye on the activity log.

Set it once. Get your time back.

Free to start · routines included