It's the 5th "Do you take walk-ins?" this hour. Your clients deserve your full attention. But so do new ones.
What if there was someone to answer — 24/7?
Create Your Salon ChatbotFree software. AI plans from $99/mo.
Trained on your salon's services, pricing, and policies.
"Do you do balayage?" "What's included in a facial?" "Do you offer men's cuts?" AI knows all your services.
"How much is a haircut?" "What are your color prices?" "Do you charge extra for long hair?" Clear pricing answers.
"How do I book?" "Do you take walk-ins?" "What's your cancellation policy?" Guide clients to book.
"Who specializes in curly hair?" "Can I request a specific stylist?" "Who does extensions?" Match clients to stylists.
"What time do you open Saturday?" "Where can I park?" "Are you open holidays?" Instant answers, 24/7.
"Do you sell hair products?" "Can I buy gift cards?" "Do you have packages?" Upsell opportunities.
After every cut, your AI asks how it went. Catch problems before they become bad reviews.
Quick questions about new services, products, or hours - through chat, not boring forms.
Real examples from salon clients.
AI responds with your pricing, including variations for length or stylist level.
AI explains the service, duration, pricing, and any special instructions.
AI guides them to your booking system and collects contact info as a lead.
AI highlights your curly hair specialists and relevant services.
AI explains policies for cancellations, deposits, and no-shows.
AI provides info on wedding services, trials, and how to book consultations.
Focus on your clients, not answering the same questions.
Viva's AI answers the phone and website chat mid-highlight and after hours, guides clients to online booking, and captures new leads while you sleep.
Viva optimizes your salon for Google (SEO) and AI search (AEO) so you show up when people ask ChatGPT or search "best hair salon near me" — then watches your reviews to protect your reputation.
The full marketing stack is free after a one-time $99 activation. AI Marketing Manager is $99/mo. Cancel anytime.
Answers to what salon and barbershop owners ask most.
Yes. Viva's AI answers your salon's phone calls and website chat around the clock, so clients can ask about cuts, color, or availability and get guided to book even when your chairs are full or the salon is closed. Booking is part of the free Viva software stack, and the AI answering inbound calls and chats is included in AI Marketing Manager at $99/mo.
Viva can send appointment reminders and rebooking nudges by email or SMS, so fewer clients forget their slot and regulars come back on schedule. You approve every send and it is credit-metered, so Viva never messages your clients on its own. Better chair utilization means fewer empty gaps in the book.
Viva optimizes your salon for AI search (AEO) and Google (SEO) so tools like ChatGPT and Perplexity can find and cite you when someone asks for the best hair salon or barbershop nearby. It structures your services, hours, and reviews into content that AI engines and search rank. This is included in AI Marketing Manager at $99/mo.
Yes. After a visit, Viva can check in with clients and guide happy ones toward leaving a review, while flagging any unhappy feedback before it turns into a public one-star. Viva also watches your reviews across sites so you can respond fast and protect your reputation.
The Viva marketing software stack — website, booking, CRM, blog, social, and inbox — is free forever after a one-time $99 activation. AI Marketing Manager is $99/mo and adds AI that answers calls and chat, AEO/SEO, review management, content, and 200 monthly credits. AI Marketing Agency is $199/mo for done-for-you work plus 1,000 credits.
Free software. AI plans from $99/mo.
Create Your Salon Chatbot