You're helping a customer.
Phone's ringing.

"Do you have this in blue?" "What time do you close?" You can't answer—you're on the floor. That sale just walked.

What if AI answered every call and chat, checked availability, and got your shop found on AI search?

Create Your Store Chatbot

Free software. AI plans from $99/mo. Get found on AI search & Google.

Local retail boutique

What Your AI Handles for You

Trained on your products, hours, and store policies — and built to get you found.

Found on AI Search & Google

Viva structures your brands, categories, hours, and location so ChatGPT, Perplexity, and Google recommend your shop when nearby buyers search for what you sell.

Inventory & Availability

"Do you have this in blue?" "What sizes do you carry?" AI answers stock and availability questions while you help the customer in front of you.

Hours & Location

"What time do you close?" "Where are you located?" "Is parking free?" Instant answers.

Orders & Holds

"Can you hold this for me?" "Do you offer layaway?" AI captures requests for you.

Gift Cards & Events

"Do you sell gift cards?" "Are you having any events?" AI knows your promotions.

Promotions & Reviews

Viva auto-posts your sales and new arrivals to drive foot traffic, and invites happy shoppers to leave reviews — the reputation AI engines recommend.

Common Questions Your Chat Handles

Real examples from shoppers.

"Do you have this item in a different size?"

AI checks availability and offers to hold items for them.

"What are your holiday hours?"

AI provides current hours and any special schedules.

"Can I return something I bought last week?"

AI explains your return policy and process.

"Do you price match?"

AI explains your pricing and any matching policies.

Retail FAQ

How Viva helps boutiques and specialty shops get found, answer fast, and drive foot traffic.

How does my boutique get found when shoppers ask ChatGPT or Google where to buy something nearby?

Viva optimizes your store for AI answer engines (AEO) like ChatGPT and Perplexity and for Google search (SEO), structuring your product categories, brands, hours, and location so answer engines recommend and cite you when shoppers ask where to buy a gift or a specialty item locally. It publishes fresh content about your inventory and promotions to keep you visible. Included in AI Marketing Manager at $99/mo.

Can Viva answer shoppers' questions about hours, inventory, and product availability?

Yes. Viva's AI answers your website chat and phone calls 24/7, trained on your products, sizes, brands, hours, and store policies. When you're busy on the floor it handles "do you have this in blue?", "what time do you close?", and "is this in stock?" so a browsing shopper becomes a paying customer instead of leaving.

Does Viva help drive foot traffic and capture holds or special orders?

Yes. Viva captures requests to hold an item, place a special order, or reserve a size as leads with contact details, and it promotes your sales and events to bring shoppers into the store. You approve any email or SMS follow-up before it sends — Viva never contacts customers on its own.

What does Viva cost for a retail store?

The marketing software stack (website, CRM, booking, inbox, social, blog) is free forever after a one-time $99 activation. AI Marketing Manager is $99/mo, adding AI that answers calls and chats, gets you found on AI search and Google, watches your reviews, auto-creates content, and includes 200 monthly credits. AI Marketing Agency is $199/mo for done-for-you work plus 1,000 credits.

Can Viva help my store promote sales and get more reviews?

Yes. Viva auto-generates posts and content about new arrivals, sales, and events, and it monitors your reviews and invites happy shoppers to leave feedback. Fresh, strong reviews improve both your reputation and how often AI search engines recommend your store to nearby buyers.

Focus on your customers. We've got the rest.

Get found on AI search, answer every call and chat 24/7, and turn browsers into buyers.

Create Your Store Chatbot