"Do you accept my insurance?" "Are you taking new patients?" Meanwhile, the waiting room needs attention and patients are on hold.
What if someone else could answer — instantly, 24/7?
Create Your Practice ChatbotFree software. AI plans from $99/mo.
Trained on your practice's services, hours, and policies.
"Do you offer [service]?" "Do you treat [condition]?" "What specialties do you have?" AI knows your services.
"Do you accept my insurance?" "What payment options do you have?" "Do you offer payment plans?" Clear answers.
"How do I schedule?" "Are you accepting new patients?" "What's your wait time?" Guide patients to book.
"What are your hours?" "Where are you located?" "Is parking available?" Instant answers, 24/7.
"Who are your doctors?" "What are their specialties?" "Is Dr. [name] available?" Help patients choose.
"What do I need for my first visit?" "Do you need referrals?" "What forms do I fill out?" Smooth onboarding.
Automatic check-ins after appointments. Know how patients really feel.
Pre-visit questions through friendly chat instead of clipboard forms. Patients actually respond.
Real examples from patients.
AI checks your accepted insurances and provides clear guidance.
AI confirms availability and explains how to schedule as a new patient.
AI provides current hours, including any variations by day.
AI explains the records request process and any forms needed.
AI lists required items: ID, insurance card, referrals, etc.
AI explains virtual visit options and how to schedule them.
Focus on patients, not answering the same questions.
Viva's AI answers front-desk calls and website chat after hours and guides patients to schedule — reducing phone volume without giving any medical advice.
Viva optimizes your practice for Google (SEO) and AI search (AEO) so you show up when patients ask ChatGPT or search for a provider — plus reminders and review monitoring to fill the schedule and protect your reputation.
The full front-desk and marketing stack is free after a one-time $99 activation. AI Marketing Manager is $99/mo. Cancel anytime.
Answers for clinics, dental, therapy, and chiropractic front desks.
Yes. Viva's AI answers your practice's phone calls and website chat around the clock and guides patients to schedule, so your front desk isn't buried in routine calls. Viva handles scheduling and general front-desk inquiries — it does not give medical advice. Booking is part of the free Viva software stack, and the AI answering inbound calls and chats is included in AI Marketing Manager at $99/mo.
Yes. Viva's AI is trained on your practice's front-desk information — hours, location, accepted insurance, new-patient steps, and what to bring — so patients get instant answers instead of waiting on hold. It stays on administrative and marketing questions and never provides clinical or medical advice.
Viva optimizes your practice for AI search (AEO) and Google (SEO) so ChatGPT, Perplexity, and Google can find and cite you when patients ask for a dentist, therapist, or chiropractor nearby. It organizes your services, hours, and reviews into content that AI engines and search rank. Included in AI Marketing Manager at $99/mo.
Yes. Viva can send appointment reminders and post-visit follow-ups by email or SMS to reduce no-shows and invite satisfied patients to leave a review. You approve every send and it is credit-metered — Viva never messages patients on its own. Viva also monitors your reviews so you can respond and protect your reputation.
The Viva marketing software stack — website, scheduling, CRM, blog, social, and inbox — is free forever after a one-time $99 activation. AI Marketing Manager is $99/mo and adds AI that answers calls and chat, AEO/SEO, review management, content, and 200 monthly credits. AI Marketing Agency is $199/mo for done-for-you work plus 1,000 credits.
Free software. AI plans from $99/mo.
Create Your Practice Chatbot