Someone wants to book a facial, a lash fill, or a med spa consult. Nobody's at the desk — so they book the spa across town instead.
What if every appointment request was answered and booked instantly?
Create Your Spa ChatbotFree software. AI plans from $99/mo.
Trained on your services, pricing, and availability.
"What facials do you offer?" "Do you do lash lifts or injectables?" AI knows every service on your menu.
"How much is a haircut?" "What are your color prices?" Clear pricing answers.
"How do I book?" "What times are available?" Guide clients to schedule.
"Do you have a facial package?" "Is there a membership?" AI surfaces bundles, memberships, and gift cards to lift each visit.
"What time do you open Saturday?" "Where can I park?" Instant answers.
Viva follows up after each appointment, guides happy clients to review you, and gets you found on Google & AI search (AEO/SEO).
Real examples from spa and beauty clients.
AI responds with your pricing, add-ons, and package options.
AI explains the service, duration, aftercare, and pricing.
AI guides them straight to your booking system, 24/7.
AI surfaces seasonal promos, bundles, and gift cards.
Answers to what spa, nail, lash, and med spa owners ask most.
Yes. Viva's AI answers your website chat and phone calls day and night, so clients can ask about facials, lashes, injectables, or nail services and get guided to book any time. Online booking is part of the free Viva software stack, and the AI answering inbound calls and chats is included in AI Marketing Manager at $99/mo.
Yes. When a client asks about pricing or a treatment, Viva's AI can surface your packages, memberships, and gift options so more visits turn into bundles and recurring plans. You can also approve email or SMS campaigns for seasonal promos, and every send is credit-metered — Viva never messages clients on its own.
Viva optimizes your spa for AI search (AEO) and Google (SEO) so ChatGPT, Perplexity, and Google can find and cite you when someone asks for the best med spa or nail salon nearby. It organizes your treatments, pricing, and reviews into content that AI engines and search rank. Included in AI Marketing Manager at $99/mo.
Yes. After each appointment, Viva can follow up with clients and steer happy ones toward posting a review, while catching any concerns before they become a public complaint. Viva also monitors your reviews across sites so you can respond quickly and keep your reputation strong.
The Viva marketing software stack — website, booking, CRM, blog, social, and inbox — is free forever after a one-time $99 activation. AI Marketing Manager is $99/mo and adds AI that answers calls and chat, AEO/SEO, review management, content, and 200 monthly credits. AI Marketing Agency is $199/mo for done-for-you work plus 1,000 credits.
Free software. AI plans from $99/mo.
Create Your Spa Chatbot